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Privacy Policy

Last Updated: May 21, 2026

Welcome to QuraPay. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@qurapay.com.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

  • Personal Information Provided by You: We collect names; phone numbers; email addresses; mailing addresses; usernames; passwords; contact preferences; billing addresses; debit/credit card numbers; and other similar information.
  • Payment Data: We may collect data necessary to process your payment if you make purchases or trades, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
  • Identity Verification Data (KYC): To comply with regulatory obligations, we collect government-issued ID documents, facial recognition data (selfies), proof of address, and other information required for Know Your Customer (KYC) procedures.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

  • To facilitate account creation and logon process.
  • To post testimonials with your consent.
  • Request feedback and to contact you about your use of our Services.
  • To protect our Services (for example, fraud monitoring and prevention).
  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
  • To respond to legal requests and prevent harm.

3. AML and KYC Compliance

In accordance with our strict Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) policies, we collect and securely store verification documents. This information is legally required to prevent fraud, money laundering, and illegal activities on QuraPay. We do not use this sensitive verification data for marketing purposes. We are obligated to retain this data for a specified period even after you close your account, as mandated by financial regulations.

4. Will Your Information be Shared with Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, AML regulations, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

In some regions, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. To make such a request, please use the contact details provided above.